Thank you to those who took the time to answer our first questionnaire, we now need some testers! The overwhelming majority of us own (despite ourselves) a whole collection of hands-free packages. There is therefore really something to be done around the reuse of these pieces of plastic in CB format, to facilitate the ski pass purchasing experience.
Objective :
We would like you to test the models of the future version of the Decathlon Pass app , which will make it easier to reuse the hands-free supports you have!
Profiles sought:
→ Number of candidates sought: 4
→ Gender: indifferent
→ Age: indifferent
→ Family situation: all situations
→ Practical: all types (friends, couples with or without children, etc.)
→ Ski level: all levels (beginner to expert)
→ Ski frequency: all frequencies
→ Place of residence: close to the Alpine resorts (day skiing)
→ Comfort with digital: poor to good
Practical information (date, location, etc.):
→ ⚠️ the test will necessarily take place in person at the Mountain Store (170 Av. Léman Mont-Blanc, 74190 Passy)
→ it will take place on June 21 and will last approximately 2 hours (slot of your choice)
Framed/autonomous conditions:
- the test will be supervised by our team (facilitator, observer, note taker)
Product tested:
An interactive prototype of the future interface of the Decathlon Pass app.
3 scenarios will be tested:
→ discovery of the Decathlon Pass app and addition of hands-free support
→ purchase of a day pass for a skier
→ purchase of a day pass with hands-free support not compatible with the chosen station
Program :
1° welcome of the participant
2nd interview (generic questions on the participant's profile, and more specific questions on habits/expectations/frustrations)
3° scenario tests
4th post-test questionnaire
5th thanks
Remuneration conditions:
This test will not be paid.
