A single account, all your Decathlon services, anywhere in the world!
Good morning !
We are currently studying the possibility of creating an international account for our customers.
Offer a fluid, seamless journey, in store , on sites, apps, connected objects: Login with a single account, modification/use of data (My Account), accumulation and use of loyalty , awareness and use of services (Rental, Recovery, Repair, Activities, Coaching etc.): everything must be allowed, in our opinion, from any country (excluding China).
Have you had to travel internationally recently? Maybe you are an expatriate ?
Perhaps you encountered difficulties , frustrations in store? Maybe you have some fabulous ideas to share about it?
We would like to collect your experiences, AS A CUSTOMER, internationally.
Your answers are valuable to us!
Many thanks for the time you give us!